Please enquire about the shipping status exclusively via e-mail at [email protected]. Enter your order number in the subject line.

The size is calculated automatically based on the selected length & font. We produce all customize neon signs proportional to the longest part. You can also find a measurement calculation example in the online configurator. You are also welcome to send us a visualisation before purchase and we will create a free design for you.

RGB – W (Over 10 colours individually adjustable)

For a surcharge of 40%, you have the option of ordering a neon sign with RGB-W function. With the RGB-W function, you can infinitely adjust over 10 colours individually. You also have a choice of different colour light change programmes.

As a rule, we can implement any font. Please send us the desired font as a file to [email protected].

Yes we can produce all outdoor signs. Please send your request to: [email protected]

All our products come with a 12 month manufacturer’s warranty.

Our neon signs are 12V only and therefore run at a safer voltage than traditional neon glass signs,

Yes, we also offer express shipping. The production including delivery takes 5 – 8 working days. The costs vary according to the size of the package.

We have various colours on offer: The usual colours are: Red, Yellow, Green, Blue, Ice Blue, White, Warm White, Orange, Turquoise Blue, Pink

From 50cm to 200cm is possible. For larger or smaller orders we would have to look at it individually.

The life span of the neon signs is up to 30’000 hours.

We can usually produce any design. Please send your request including a sketch to [email protected]. You will receive a response back with a free design within 24 hours.

We offer the following payment options: Cash, EC card, Mastercard, Visa, American Express, Invoice*, PayPal, Twint.

1x your personalised neon sign, 1x power plug, 1x installation material, 1x manual and installation guide, 1x remote control*.

Unfortunately, we cannot offer cancellation or returns after payment for customised orders as they are one-off trade. If your sign has a fault or has been damaged in transit, we will of course offer you a replacement. We offer a 12 month warranty on all items. If the item stops working within this period, let us know and we will replace it free of charge. If you have any further questions or need assistance, please do not hesitate to contact our team by email.